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Privacy Policy

Protecting our customers and visitors personal information is of the utmost importance to KOAMAS LUXURY ESCAPES.

Protecting our customers and visitors personal information is of the utmost importance to KOAMAS LUXURY ESCAPES. Therefore, we have prepared this Privacy Policy to inform you as to how we will use the information you entrust to us.
  
INFORMATION COLLECTED
In general, you can visit this Website without informing to KOAMAS LUXURY ESCAPES who you are or revealing any personally-identifying information (Personal Information) about yourself. For portions of this Website, KOAMAS LUXURY ESCAPES may need to collect Personal Information from you for a specific purpose, such as to provide you with certain information that you request about KOAMAS LUXURY ESCAPES products, ordering e-mail newsletters, and/or signing up for an event. Personal Information collected by KOAMAS LUXURY ESCAPES not limited to an e-mail address, country or location nor information (such as IP address, browser type, operating system, domain name, access times and referring website addresses, etc.) when needed to provide a service you requested. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.
 
In addition to personally-identifiable information, KOAMAS LUXURY ESCAPES automatically gathers general statistical information about this Website and its visitors, such as Internet protocol addresses, browsers, and pages viewed, number of visitors, goods and services purchased, etc., but in doing so KOAMAS LUXURY ESCAPES does not reference you by individual name, e-mail address, home address, or telephone number. KOAMAS LUXURY ESCAPES uses such information, in the aggregate, to determine how often and for how long visitors use parts of this Website and to research visiting patterns.

We may use your personal information for the following purposes:

  • To ensure our site is relevant to your needs.
  • To deliver services, such as holiday packages or resort holidays, live aboard holidays, newsletters, events, that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to special offers, updated information and other new services from KOAMAS LUXURY ESCAPES, if you so request.

TO ALLOW YOU ACCESS TO LIMITED AREAS OF OUR AS APPROPRIATE
We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of this website, with your approval, we may combine site-visitation data with your personal information in order to provide you with personalized content.
 
We occasionally hire other companies to provide limited services on our behalf, including mailing and delivering purchases and sending postal mail. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
 
Your information will be stored and processed in the Republic of Maldives or any other country in which KOAMAS LUXURY ESCAPES and KOAMAS LUXURY ESCAPES abides by the safe harbor framework as set forth by the Maldivian Law regarding the collection, use, and retention of data.
 
We do however; use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
  
CONTROL OF COLLECTED INFORMATION
Except as set forth herein, KOAMAS LUXURY ESCAPES does not sell, trade, or rent any information gathered from you. KOAMAS LUXURY ESCAPES may use information that you provide to respond to your questions, resolve disputes, investigate problems, and enforce these Terms of Use. KOAMAS LUXURY ESCAPES may disclose or access information that you provide whenever it believes in good faith that the law so requires or if KOAMAS LUXURY ESCAPES- Maldives otherwise considers it necessary to do so.
 
KOAMAS LUXURY ESCAPES may send out periodic e-mails informing you of special offers, upgrades related to a product you requested, or confirming you requested a product or service. You will be able to choose to unsubscribe to these mailings.
 
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
You can access your personal information by contacting KOAMAS LUXURY ESCAPES as described at the bottom of this statement, or through alternative means of access described. You can review and edit your personal information by contacting KOAMAS LUXURY ESCAPES at +960 332 0993.

CREDIT CARD PAYMENT DETAILS
Please note that all credit card payments are handled via Bank of Maldives PLC secure payment gateway. No customer card details will be recorded on the Koamas Luxury Escapes internet server.
  
SECURITY OF COLLECTED INFORMATION
KOAMAS LUXURY ESCAPES maintains electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access.
Cookies
 
When you view this Website, KOAMAS LUXURY ESCAPES may store some information on your computer in the form of a “Cookie” or similar file. A “Cookie” is a small amount of data or information that is sent to your browser from a web server and stored on your computers hard drives we can recognize you when you return. One use of cookies is to assist in the collection of the site visitation statistics described above.
 
Web beacons, also known as clear gif technology or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a koamastravel.com  Webpage. We do not use this technology to access your personally identifiable information on koamastravel.com; it is a tool we use to compile aggregated statistics about www.koamastravel.com site usage.
 
Our web site may include links to the sites of our business partners, vendors and advertisers. KOAMAS LUXURY ESCAPES is not responsible for the content or the privacy practices employed by any third party.
  
INTERNET SECURITY
Although no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure, we will do our best to ensure the security of any client account information on our system and/or personal information you send to us via electronic mail through our web site. As a result, while we strive to protect all client account and personal information, KOAMAS LUXURY ESCAPES and its affiliates cannot ensure or warrant the security of any such information you transmit to us, and you do so at your own risk.
  
CHILDREN AND PRIVACY
This Website does not target and is not intended to attract, or to be used by, children under the age of 13. KOAMAS LUXURY ESCAPES does not knowingly solicit or collect personal information from children under the age of 13, and KOAMAS LUXURY ESCAPES does not knowingly market products and services to them. KOAMAS LUXURY ESCAPES encourages parents to instruct their children about safe and responsible use of their personal information while using the Internet.
 
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact KOAMAS LUXURY ESCAPES at [email protected]
 
CHANGES TO THIS STATEMENT
KOAMAS LUXURY ESCAPES will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, KOAMAS LUXURY ESCAPES will notify you by placing prominent notice on the Web site.
  
CONTACT INFORMATION
KOAMAS LUXURY ESCAPES welcomes your comments regarding this privacy statement; please contact us by e-mail or postal mail.
  
KOAMAS LUXURY ESCAPES
2nd floor, Unimioo Building, Orchid magu,
Male City, Republic of Maldives.
Phone: +960 3320993
E-mail: [email protected]

Flexibility

We are here to help you find that dream holiday and will be as flexible as possible to make that happen. We promise to work hard to make this happen for you.

Unique Experiences

Want something unique, then we’ll find it for you. We work with over 100 resorts in the Maldives and we’ll find that unique one for you. 

Your Moneys Safe

We guarantee that your money is in safe hands. We don’t ask for the full payment 3 or 4 months in advance. Once you pay us, we don’t hold onto it, we pay it directly to the resort.

Best price guarantee

We guarantee we will look for the best price possible. Find it cheaper, we’ll do our best to price match, but we believe we give fair prices for the service we give and the products we deliver.